Privacy Policy

1. Introduction

IndusFaultLib ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our diagnostic services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Information: Name, email address, phone number, company name, and billing information.
• Equipment Data: Information about your industrial equipment, diagnostic results, and performance metrics.
• Usage Data: Information about how you access and use our platform, including IP address, browser type, and device information.
• Cookies: We use cookies and similar tracking technologies to track activity on our website.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our diagnostic services
• To process your transactions and send related information
• To notify you about changes to our services
• To provide customer support and respond to your inquiries
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• With service providers who assist us in operating our platform
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger
• With your consent or at your direction

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Objection to processing of your data
• Data portability
• Withdrawal of consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: